What are the check-in and check-out times at The Black Swan - The Inn Collection Group?
Check-in is from 15:00 and check-out is by 10:30.
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The Black Swan - The Inn Collection Group
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Key details
About the Hotel
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
- Near Helmsley Castle
Great
8.2
8.7
3.8
4.3
Loved by The Black Swan - The Inn Collection Group guests
"To the rear there is a real hidden gem, a sizeable beautiful sheltered garden, dog friendly where you can enjoy food and drinks."
"Lovely generous sized room and quiet at night."
"You get the sense this is the best place to stay in Helmsley which is delightful."
Providing 57 rooms, the smoke-free The Black Swan - The Inn Collection Group Helmsley is nestled about 5 minutes' walk from River Rye. Situated not far from the five acre Helmsley Walled Garden, this 4-star inn is proud to offer a banquet hall for thoughtfully hosted occasions.
Location
The hotel is 250 m from Look Gallery Helmsley, while Duncombe Park is merely 1.7 km away. The dotted Rievaulx Terrace and Temples Landscaped Garden is also located around 10 minutes' drive from Black Swan - The Inn Collection Group Helmsley.
Also, Helmsley Walled Garden is situated 650 metres away. Guests can easily reach lanmarks, such as Market Place, which is nearly a 5-minute walk away.
There is Helmsley Market Place bus stop just around the corner from the property.
Rooms
The rooms have an ironing set, as well as coffee and tea making equipment for your convenience. The private bathrooms offer a separate toilet and a shower.
Eat & Drink
The Black Swan - The Inn Collection Group has the à la carte restaurant where guests can sample examples of European cuisine. The coffee bar is ideal for a relaxing drink. Serving Asian meals, Helmsley Spice lies 150 metres from this hotel.
“This inn distinguishes itself with a historical backdrop and attentive staff. Its architectural blending and communal areas create a relaxed environment, while rooms, though snug, are carefully adorned. I particularly appreciate the garden, a definite highlight.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Double or Twin Room
2 persons
20 m²
1 King-size bed
Shower
Heating
room details
Suite Double Room View
2 persons
32 m²
1 King-size bed
Shower
Heating
room details
Cosy Double Room
2 persons
17 m²
1 Double bed
Shower
Heating
room details
Classic Double or Twin Room
2 persons
20 m²
1 King-size bed
Shower
Heating
room details
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Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Spa & Leisure
- Garden area
Room features
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At The Black Swan, indulge in a delightful array of dining experiences that celebrate the rich flavors of Cumbria. From a family-friendly atmosphere to romantic dinners, the onsite options promise something special for every palate, all set against the backdrop of a beautiful Walled Garden and rustic interiors.
Hotel location
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
Map view
Market Place,
Helmsley,
United Kingdom,
North Yorkshire
City landmarks
Garden
Helmsley Walled Garden
610 m
Park
Duncombe Park
1.7
km
Zoo
National Centre for Birds of Prey
1.6
km
Museum
Rievaulx Abbey
3.8
km
Landmark
Rievaulx Terrace and Temples
3.5
km
Landmark
National Trust
3.5
km
Church
Ampleforth Abbey
5.2
km
Church
Church of Saint Oswald
5.0
km
Church
St Gregory's Minster
6.7
km
Landmark
The Helmsley Arts Centre
21.1
km
Landmark
Market Cross
21.1
km
Nearby
Helmsley Castle Castlegate
helmsley castle
140 m
Church
Helmsley All Saints Church
160 m
23 Market Place
William Sissons Gallery
0 m
20 Castlegate
Look Gallery Helmsley
210 m
Restaurants
The Black Swan Tearoom
20 m
Market Place
The Feathers Hotel
130 m
Market Place
La Trattoria
90 m
Market Place
The Royal Oak Hotel
60 m
15 Market Place
Helmsley Spice
150 m
1 Bridge Street
The Cocoa Tree
160 m
4 Castlegate
The Beck Tea Room
170 m
3 Castlegate
Castlegate Cafe
180 m
12 Castlegate
Explore Helmsley
Local Highlights Around The Black Swan
Helmsley Walled Garden
8 minutes' walk
A beautiful garden featuring a variety of plants, tranquil atmospheres, and seasonal events, ideal for relaxation.
Duncombe Park
4 minutes' drive
An expansive estate offering guided tours, stunning gardens, and outdoor activities amidst scenic surroundings.
National Centre for Birds of Prey
4 minutes' drive
Home to a range of bird species, this center provides fascinating flying displays and opportunities for close encounters.
The Black Swan Tearoom
1 minute' walk
Cozy tearoom featuring homemade cakes and afternoon tea. Ideal for a light meal or indulgent treats.
La Trattoria
2 minutes' walk
Italian cuisine with a warm atmosphere, offering fresh pasta and authentic dishes. Reservations recommended.
Helmsley Spice
2 minutes' walk
A delightful Indian restaurant featuring a variety of traditional dishes in a vibrant setting. Vegetarian options available.
The Helmsley Arts Centre
4 minutes' drive
A local venue hosting live performances, art exhibitions, and workshops focusing on arts and community engagement.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Black Swan - The Inn Collection Group provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Number of rooms:
57
Reviews and Ratings
Feedback about The Black Swan - The Inn Collection Group from previous guests about their experience.
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Pros
Friendly staff
Excellent location
Lovely decor
Cons
Poor breakfast
Guest reviewsbased on 1787 reviews
Ava from United States
Couple
Cosy Double Room
3 nights in November 2025
|
Reviewed:January 12, 2026
8.7/10
great stay in historic inn
clean roomwarm firesbreakfast varietyconvenient parking
the inn rooms are lovely. the atmosphere felt clean and warm. i found fires burning adding nice touch. breakfast featured a good variety. the car parking was very convenient.
the wifi signal strength was occasionally weak in certain areas of my room.
Service
9/10
the staff are friendly and professional. they handled my requests efficiently. nothing was a problem for them. i felt well cared for .
Dining
8/10
the breakfast buffet features several options. i saw fresh pastries and fruit available. the cooked breakfast includes traditional english fare. the dining area presents a relaxed setting.
Facilities
9/10
the inn has a beer garden, which looked spacious. i saw many people enjoying the outdoor space. there is on-site parking, but it is first come, first served. the garden offers nice setting.
0 Helpful
|
Mark from United Kingdom
Couple
Cosy Double Room
3 nights in November 2025
|
Reviewed:January 05, 2026
7/10
friendly staffcreamy eggs benedictdirty spoonsawful smell
the staff where very friendly. location in the middle of everything its just PERFECT. lovely quirky rooms they go on and on. breakfast was good. the eggs benedict were so creamy
i did find the water glasses in the bathroom not all clean. spoons for make tea were also dirty. at night there was awful smell from drains that seemed to come from shower and into my room. it was so bad i found hard to sleep.
0 Helpful
taylor from united kingdom
Single
suite double room view
3 nights in October 2025
|
Reviewed:December 20, 2025
8.8/10
charming stay
varied choicehomely locationlovely gardendinner drink
the breakfast offered varied choices. my breakfast was well cooked. the location was ideal and homely. the hotel had a lovely beer garden. i used it for a pre dinner drink.
the hotel seems a little tired and in need of refurbishment! the carpets clash.
Service
9/10
reception staff were helpful! the staff worked efficiently. i found the atmosphere cute! the staff were friendly. the barman seemed like he couldn't be bothered. the food was good.
Facilities
8/10
the hotel had a nice atmosphere. the hotel offers a beer garden. the beer garden was peaceful! the hotel seemed like a great base for walking. a peaceful stay with a lovely homely feel.
Location
10/10
the location was excellent. the area is ideal for visiting races! the market place offers people watching. the inn seemed like a great base for walking and visiting. the staff were extremly helpful and kind.
Rooms
8/10
the room was spacious. the room was warm and comfortable. my room was clean. it was easy to watch people. there was a lack of butter for toast!
Dining
9/10
the breakfast was very nice and offered lots of options including gluten free. i also enjoyed drinks in the bar. breakfast was nice and the lunches were very good. i found the food amazing. service at breakfast and dinner was quick.
0 Helpful
|
Ava from United States
Single
cosy double room
3 nights in November 2025
|
Reviewed:December 03, 2025
6/10
mixed feelings about my stay
convenient locationslow check-in processpoor food
the location was acceptable and very convenient.
the check-in process took over thirty minutes, a poor start. i also thought the food was not good.
0 Helpful
FAQs
About The Black Swan - The Inn Collection Group
How far is The Black Swan - The Inn Collection Group from Durham Tees Valley airport?
The hotel is 65 km from Durham Tees Valley airport, which takes approximately 55 minutes by car.
What room amenities are available at The Black Swan - The Inn Collection Group?
Rooms include free Wi-Fi, flat-screen TV with satellite channels, tea and coffee facilities, and private bathrooms.
What dining options are available at The Black Swan - The Inn Collection Group?
The hotel features an à la carte restaurant serving European cuisine and a bar/lounge area for drinks.
What nearby attractions are within walking distance from The Black Swan - The Inn Collection Group?
Nearby attractions include Helmsley Castle (0.5 km), Rievaulx Abbey (6 km), and Helmsley Walled Garden (0.5 km).
Are there family-friendly amenities at The Black Swan - The Inn Collection Group?
The hotel offers a children's menu and designated dog-friendly rooms for families traveling with pets.
Can guests at The Black Swan - The Inn Collection Group access free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
How far is the city center from The Black Swan - The Inn Collection Group?
The city center of Helmsley is just a short walk away, approximately 0.3 km from the hotel.
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