What are the check-in and check-out times at The Black Swan - The Inn Collection Group?
Check-in is from 15:00 and check-out is by 10:30.
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The Black Swan - The Inn Collection Group
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Key details
About the Hotel
Market Place, Helmsley,
- Near Helmsley Castle
Great
8.2
8.7
3.9
4.3
Offering a shared lounge and a banquet hall, the smoke-free The Black Swan - The Inn Collection Group Helmsley lies in a rural area of Helmsley, 250 m from Look Gallery Helmsley and around 20 minutes' walk from Duncombe Park. Boasting a location not far from the five acre Helmsley Walled Garden, this 4-star inn offers 57 rooms and a coffee bar onsite.
Location
The hotel is located 150 metres from Market Place and 650 metres from Helmsley Walled Garden. Black Swan - The Inn Collection Group Helmsley is also approximately 5 minutes on foot from River Rye.
The property lies 3.5 km from the 18th-century Rievaulx Terrace and Temples Landscaped Garden.
The nearest bus stop is Helmsley Market Place just 5 minutes' walk away.
Rooms
A flat-screen TV with satellite channels, as well as coffee/tea making machines, are offered in the refurbished rooms. There is also a private bathroom. The private bathrooms are appointed with a separate toilet and a shower/bath combination along with a hairdryer and towels. The rooms at The Black Swan - The Inn Collection Group provide beautiful views of the square.
Eat & Drink
Taste specialities of European cuisine in the à la carte restaurant. Helmsley Spice offers a selection of dishes just around the corner from this hotel.
“This inn distinguishes itself with a historical backdrop and attentive staff. Its architectural blending and communal areas create a relaxed environment, while rooms, though snug, are carefully adorned. I particularly appreciate the garden, a definite highlight.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Double or Twin Room2 persons20 m²1 King-size bedHeatingShowerroom details
- Suite Double Room View2 persons32 m²1 King-size bedBathtubHeatingroom details
- Cosy Double Room2 persons17 m²1 Double bedHeatingShowerroom details
Show all rooms
Rates & availability calendar
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Free parking
- Off-site car park
- Pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Children's menu
Spa & Leisure
- Garden area
Room features
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
At The Black Swan, indulge in a delightful array of dining experiences that celebrate the rich flavors of Cumbria. From a family-friendly atmosphere to romantic dinners, the onsite options promise something special for every palate, all set against the backdrop of a beautiful Walled Garden and rustic interiors.
Location
Market Place, Helmsley,
Explore Helmsley
Local Highlights Around The Black Swan
Helmsley Castle
2 minutes' walk
A historic Norman castle showcasing stunning architecture and beautiful gardens, perfect for history enthusiasts.
Helmsley Walled Garden
8 minutes' walk
A beautiful garden featuring a variety of plants, tranquil atmospheres, and seasonal events, ideal for relaxation.
Duncombe Park
4 minutes' drive
An expansive estate offering guided tours, stunning gardens, and outdoor activities amidst scenic surroundings.
National Centre for Birds of Prey
4 minutes' drive
Home to a range of bird species, this center provides fascinating flying displays and opportunities for close encounters.
Hiking Rievaulx Abbey
5 minutes' drive
Thrilling hiking trails lead to magnificent views of the historic ruins, suitable for adventurous spirits.
Spa Day at The Black Swan
0 minutes' walk
On-site spa services offer relaxation with treatments tailored to rejuvenate body and mind, perfect for unwinding.
Cycling in the North York Moors
20 minutes' drive
Rental services nearby offer bicycles for exploring scenic landscapes and picturesque villages of the National Park.
The Black Swan Tearoom
1 minute' walk
Cozy tearoom featuring homemade cakes and afternoon tea. Ideal for a light meal or indulgent treats.
La Trattoria
2 minutes' walk
Italian cuisine with a warm atmosphere, offering fresh pasta and authentic dishes. Reservations recommended.
Helmsley Spice
2 minutes' walk
A delightful Indian restaurant featuring a variety of traditional dishes in a vibrant setting. Vegetarian options available.
The Helmsley Arts Centre
4 minutes' drive
A local venue hosting live performances, art exhibitions, and workshops focusing on arts and community engagement.
The Royal Oak Hotel Bar
1 minute' walk
Offering a lively atmosphere with local ales and weekly events, suitable for casual evenings or social gatherings.
Local transport and travel tips
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Black Swan - The Inn Collection Group provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Number of rooms:
57
Reviews and Ratings
Feedback about The Black Swan - The Inn Collection Group from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Excellent location
Lovely decor
Cons
Poor breakfast
Guest reviewsbased on 1689 reviews
Ava from United States
Couple
Cosy Double Room
3 nights in November 2025
|
Reviewed: January 12, 2026
8.7/10
great stay in historic inn
clean room warm fires breakfast variety convenient parking
the inn rooms are lovely. the atmosphere felt clean and warm. i found fires burning adding nice touch. breakfast featured a good variety. the car parking was very convenient.
the wifi signal strength was occasionally weak in certain areas of my room.
Service
9/10
the staff are friendly and professional. they handled my requests efficiently. nothing was a problem for them. i felt well cared for .
Dining
8/10
the breakfast buffet features several options. i saw fresh pastries and fruit available. the cooked breakfast includes traditional english fare. the dining area presents a relaxed setting.
Facilities
9/10
the inn has a beer garden, which looked spacious. i saw many people enjoying the outdoor space. there is on-site parking, but it is first come, first served. the garden offers nice setting.
0 Helpful
|
Mark from United Kingdom
Couple
Cosy Double Room
3 nights in November 2025
|
Reviewed: January 05, 2026
7/10
friendly staff creamy eggs benedict dirty spoons awful smell
the staff where very friendly. location in the middle of everything its just PERFECT. lovely quirky rooms they go on and on. breakfast was good. the eggs benedict were so creamy
i did find the water glasses in the bathroom not all clean. spoons for make tea were also dirty. at night there was awful smell from drains that seemed to come from shower and into my room. it was so bad i found hard to sleep.
0 Helpful
taylor from united kingdom
Single
suite double room view
3 nights in October 2025
|
Reviewed: December 20, 2025
8.8/10
charming stay
varied choice homely location lovely garden dinner drink
the breakfast offered varied choices. my breakfast was well cooked. the location was ideal and homely. the hotel had a lovely beer garden. i used it for a pre dinner drink.
the hotel seems a little tired and in need of refurbishment! the carpets clash.
Service
9/10
reception staff were helpful! the staff worked efficiently. i found the atmosphere cute! the staff were friendly. the barman seemed like he couldn't be bothered. the food was good.
Facilities
8/10
the hotel had a nice atmosphere. the hotel offers a beer garden. the beer garden was peaceful! the hotel seemed like a great base for walking. a peaceful stay with a lovely homely feel.
Location
10/10
the location was excellent. the area is ideal for visiting races! the market place offers people watching. the inn seemed like a great base for walking and visiting. the staff were extremly helpful and kind.
Rooms
8/10
the room was spacious. the room was warm and comfortable. my room was clean. it was easy to watch people. there was a lack of butter for toast!
Dining
9/10
the breakfast was very nice and offered lots of options including gluten free. i also enjoyed drinks in the bar. breakfast was nice and the lunches were very good. i found the food amazing. service at breakfast and dinner was quick.
0 Helpful
|
Ava from United States
Single
cosy double room
3 nights in November 2025
|
Reviewed: December 03, 2025
6/10
mixed feelings about my stay
slow check-in process poor food
the location was acceptable and very convenient.
the check-in process took over thirty minutes, a poor start. i also thought the food was not good.
0 Helpful
Show more reviews
FAQs
About The Black Swan - The Inn Collection Group
How far is The Black Swan - The Inn Collection Group from Durham Tees Valley airport?
The hotel is 65 km from Durham Tees Valley airport, which takes approximately 55 minutes by car.
What room amenities are available at The Black Swan - The Inn Collection Group?
Rooms include free Wi-Fi, flat-screen TV with satellite channels, tea and coffee facilities, and private bathrooms.
What dining options are available at The Black Swan - The Inn Collection Group?
The hotel features an à la carte restaurant serving European cuisine and a bar/lounge area for drinks.
What nearby attractions are within walking distance from The Black Swan - The Inn Collection Group?
Nearby attractions include Helmsley Castle (0.5 km), Rievaulx Abbey (6 km), and Helmsley Walled Garden (0.5 km).
Are there family-friendly amenities at The Black Swan - The Inn Collection Group?
The hotel offers a children's menu and designated dog-friendly rooms for families traveling with pets.
Can guests at The Black Swan - The Inn Collection Group access free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel.
How far is the city center from The Black Swan - The Inn Collection Group?
The city center of Helmsley is just a short walk away, approximately 0.3 km from the hotel.
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